You may cancel your confirmed booking, but this must be in written letter (email or fax). But if cancellation occurs after your confirmation to book the tour, or if you fail to pay the full cost of the tour within the specified time, you will be liable to pay cancellation charges. Cancellation charges are as follows:
No less than 30 days before arrival: $50 per person
30 to 15 days before arrival: $150 per person
14 to 7 days before arrival: 50% of the full payment per person
6 to 0 days before arrival: 100% of the full payment per person
Traveler substitutions are considered reservation cancellations and are subject to the above cancellation fees.
After the trip has commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.
If you have paid for the tour but then have to cancel it more than 15 days before the start of your tour, we will refund all the payment except the deposit ($150 per person). If cancellation has to be made within 15 days, we will charge some cancellation penalty as well as the deposit, according to how much we have to pay to our suppliers. We will try our best to decrease your loss because we know it's not your purpose to cancel it.