The
Hangzhou Tourist consultancy Service Center was set up formally and put into operation at No.198, Hubin Liberation Road in December 1997. it has provided the tourist consultancy telephone number: 0571-7012003, which has joined the 114 directory inquiry system of the city's telecom and was published in the Hangzhou Tourist Manuals and other advertising materials. The Wharf Service of the Hangzhou Tourist Consultancy Service Center was established at the Wulin Gate Passenger Wharf in August 1998, and the Airport Service of the Hangzhou Tourist Consultancy Service Center was also established at the Jianqiao airport. All the three services provide visitors with in formation on food, accommodation, transportation, sightseeing, entertainment and so forth.
In September 1997 the Hangzhou Tourist Information Service was established opposite to the Yue Temple at the Beishan Road, providing visitors with computerized data of scenic spots, historical sites and relics, temples, museums, memorials, sightseeing routes for the West Lake spots, along with ticket prices. In addition, tourist information is also easily available at the business offices and salesrooms of the 140 international or domestic travel agencies in the city.