Protect toutists' legal rights
The following measures are taken by the Travel Administration Committee in Chengde in order to protect traveler's legal rights, to create a good atmosphere for tourists:
1. Manage travel market legally:
A. Price for all merchandise should be marked clearly.
B. No fakes are on sale.
C. Secure the quality of goods, and no price fraudulent conduct.
D. Prohibit cheating consumer by selling bad commodity as good one.
2. Regulate tourist enterprises and companies' conduct
A. Propaganda materials shall be conformed to the facts with no cheating conduct.
B. Improve travel facilities and meet the requirement of visitors.
3. Strengthen the supervising, inspecting and attacking illegal businesses.
A. Clear completely the illegal activities of "pornography, gamble, narcotics and feudal superstition".
B. Attack strictly the illegal business activities in the touring district and ban unlicen sed businesses activity.
C. Keep the touring business activities in good order and attack strictly illegal sales activities.
We hope and believe that the legal rights of visitors shall be protected through the efforts of the touring service staff and the future of travel industry in Chengde will become better.
(Ⅱ) Travel Emergency Rescue
1. Medical Health and Aid Post in Puning Temple Spot
Medical Health and Aid Post in Puning Temple is located 50 meters on the east of the Mountain Gate of Puning Temple. It has 4 standard medical rooms in harmony with the surroundings and the uniform signboard of medical aid written both in English and Chinese.
Medical Aid Post has its separate diagnosis room, treatment room, remedy, medicine room and five nurses and paramedics. There are routine diagnosis instruments confusion laying, treatment car and the common familiar and chronic medicines are available.
The principal aim of Medical Aid Post at Puning Temple is to rescue the sick and provide high quality service. On the opening time all the medical staff are ready to serve you. If anything accidental happens, the doctor and nurse are able to come to the scene with necessary instrument and medicine in a minute. If there is a person in dangerous situation, the Medical Aid Post will call the first-aid telephone number "120" to get first aid at once in the company of experts.
2. Medical Aid Posts in Main Scenic Spots
Scenic Spot: Imperial Summer Resort
Address of Medical Aid Post:
In front of Mongolian Tent Holiday Village (Busy Season) Ligong Hotel (Dull Season).
Tel: (0314) 2163689
Remarks: Two addresses are different in the dull season and busy season
Scenic Spot: Puning Temple
Address of Medical Aid Post: About 50 meters east of mountain gate of Puning Temple
Tel: (0314) 2163162, 2161454 ext. 245
Remarks: Fixed address
Insurance for Tourists
In recent years, the tourist industry has developed rapidly. Take an example: in 1996, 78.33 million people visited Hebei Province in which 248 thousands were the overseas tourists creating RMB 10.3 billion and US $ 73.5 million respectively. With the development of tourist industry, people's requirement for insurance is becoming stronger. The State Tourism Administration promulgates Temporary Provisions for Tourist Accidental Insurance Managed by Travel Agencies in order to protect the tourists' economic interest and promote the development of tourist industry. Thus the Life Insurance of China Insurance Company, Chengde Branch, provides the reliable insurance service for visitors from both home and abroad under the strong support of Tourism Management committee in Chengde. In 1998, the company provided ¥771.44 million insurance amount for 9.643 thousand people and compensated ¥0.054 million yuan for 18 people in danger.
The boom of tourist industry needs insurance to assure its rapid development in order to protect the tourist industry and to clear the visitors' worries away. With more and more families enjoying traveling nowadays, the insurance will surely play an in dispensable role in everyday life.