1.Tourist Information Service
Shenzhen tourist information service is well organized. The information computers can be found in public areas, such as ports, scenic spots, the Airport, the Railway Station and commercial areas. Information of hotels over 3-star-rated is available on website, and tourists can obtain travel and business information in both Chinese and English. There are information desks in the Railway Station, the Airport and piers, providing tourists with brochures and maps of Shenzhen in both Chinese and English. Passengers can get air tickets to their office free of charge.
2.Public Information Signs Shenzhen makes all public information signs in hotels, shopping centers, restaurants, and amusement centers according to national standards. The public information signs in the city roads, the Airport, the Railway Station, piers, ports and scenic spots are standardized and eye-catching, in both Chinese and English or Chinese Pinyin.
3.International Language Environment To provide convenience for tourists from home and abroad, instruction posts are set up along roads, and at the Airport, the Railway Station, piers, ports, gardens and scenic spots. Posts in bus stops are made in both Chinese and English.
4.Public Facilities Public telephones are installed along the main road, at public areas, and scenic spots in Shenzhen to meet the needs of local citizens and tourists from home and abroad. The city has 6,077 IC telephones, 345 coin telephones and normal telephones can be found almost everywhere. Tourist hotline for complaint is 3221397 Shenzhen is now developing tourism electronic programs to put Shenzhen tourism information on Internet. Tourists can make reservations on net in Haijing Hotel and other hotels in Overseas Chinese Town. Shenzhen Honglian Postal and Telecommunications Company sets a hotline of 95000, providing tourists with information and reservation services. (3) 5.Night View of Shenzhen, Night Shopping, Entertainment, Food and Beverage, Water Journey and Other Programs .