(1)Protect Legitimate Rights of Tourists
Tianjin Municipal Government has promulgated the Management Methods of Tourism in Tianjin, which stipulates the regulations on protection of the legitimate rights of tourists. Tianjin Tourism Administration has established a management office in charge of supervision of the quality of tourism in Tianjin and handling the complaints of tourists.
Tourism Complaints Bureau: 28359093
Appeal Telephones of Passenger Transport:
Long-distance Bus: 28353935
City Proper Public Traffic: 23357356
Taxi: 2336004
Railway: 26181570
Civil Aviation: 24399704
Sea shipping: 25706788
(2)First-Aid Centers for Tourists
Tianjin Municipal Public Health Department has established a first-aid establishment—Tianjin Municipal Medical First-Aid Command Center. The telephone number is “120”. Major tourist areas have also established first-aid stations, offering round-the-clock emergency treatment service. These first aid stations have established direct ties with key hospitals in the district where they are located in order to give sick or wounded tourists medical treatment timely and effectively. In addition, the Municipal Public Security Bureau has established the “110” alarm calls, connecting with the serving-the-people network of the government at various levels. Besides handling alarm calls “110” also give helps to people. Including tourists, who are in emergency and danger. After receiving the alarm call, armed police will arrive on the spot within five minutes.
(3)Medical First-Aid Stations in Major Scenic Spots
Tourist Area |
First-Aid Sation Address |
Telephone |
Great Wall at Huangyaguan |
Southeast Comer of Parking Area in the Great Wall at Huangyaguan |
29718080 |
Panshan Moutain |
Entrance Parking Area of Panshan Scenic Area |
29821824 |
Bathing Beach |
Emergency Department of Dagang District Petrochemical Hospital |
63804788 |
Youth Activity Center |
Service Section of the Compound |
28301566-8extension |
Dongli Lake |
Boat-shaped Building in the Dongli Lake Holiday Resort |
24882953 |
Tourist Insurance
Tianjin Tourism Administrative Department asks all travel agencies to strictly abide by the Provisional Regulations Governing Travel Agencies Handling Accident Insurance for Tourists. Various travel agencies and insurance companies have signed agreements on accident insurance for all tourists.