Shenyang has established "Shenyang Tourist Resources and Message Net" (web site: www.sytour.com), to do full propaganda for all the tourist resources, tourism installations and tourism products by the Internet, and to broaden domestic and overseas popularity of Shenyang tourism through modern information methods. They established multi-media computer information service in 3-star-rated hotels and above. Meanwhile, Shenyang has also established "Shenyang Tourism Consultation Center", using all kinds of forms like filmstrips, video, CD, all kinds of materials and face-to-face consultation, etc. to provide detailed comprehensive tourism consultation to tourists and all the citizens. Shenyang has also set up a "Shenyang Tourism Consulting Telephone Number" (the number is 22708198) to launch omni bearing tourism consultation for the public. The "Shenyang Tourism consulting Telephone Number" was published on "Shenyang Daily". Telephone plates made by the City Quality Supervision Office for customer's complaints were placed in all tourist units.