Tourist Insurance
China receives large numbers of tourists each year. In the 1990s, China National Tourism Administration promulgated the documents related to buying insurance for overseas tourists. After the State Council promulgated Management Regulation of Travel Services in 1996, China National Tourism Administration issued the Provisional Regulation for Tourist Accident Insurance Bought by the Travel Services.
This regulation covers international tourism and domestic tourism. Tourism authorities in Harbin demand that all the travel services should buy insurance. Those who fail to do so will be punished. Meanwhile, in line with the actual conditions in Harbin, it set up special insurance projects such as accommodation insurance in star-rated foreign affair concerning hotels, rafting insurance and skiing insurance.
Tourist Emergency Aid
To promote the smooth development of the tourism and protect the tourists from accidents, Harbin Tourism Administration issued in 1996 the Work Plan for Tourist Emergency Aid in Harbin. Top officials attach great importance to tourist emergency aid. Under the joint efforts of Harbin Tourism Administration and Harbin Health Bureau, many hospitals are engaged in tourist emergency aid.
Emergency Aid Stations
Nam |
Add. |
Tel. |
Tourist Emergency Aid Center of Harbin |
Municipal General Station of Emergency Aid |
3638160 3630004 |
Overseas Tourist Designated Hospital |
No.1 and No.5 Hospital |
4614606 2105638 |
Protection of the Legal Rights and Interests of the Tourists
Harbin has always been attaching great importance to the protection of the legal rights and interests of the tourists. Since the establishment of Harbin Tourism Administration in 1986, the city has given attention to the work to protect the rights and interests of the tourists. In 1998, the Tourism Quality Supervision Office was set up and the rights and interests of the tourists were further guaranteed. This office takes the complains of the tourists seriously and increases the awareness of protecting the rights and interests of the tourists. In 1998, the Tourism Quality Supervision Office accepted over 10 complaints, all of which have been solved. In the future, more work should be done in this regard.
Harbin Tour Quality Supervision Office
Address: Room 931, 170 Guixin Street, Nangang District, Harbin
Post Code: 150006
Tel: 0451-6225019,6225025