In order to provide tourists with a comfortable and safe tourist environment, Tai'an has established and improved the tourist law and regulation system. Reinforcing the management of tourist hotels (restaurants) and travel agencies concerning foreign tourists, Tai'an City will investigate and punish the units or individuals that do not provide services according to the standards of tourist industry or randomly change the contents of service. Tai'an has also set up supervision and management stations of tourist service quality (tourist complaint center). Tai'an has established telephone to treat the complaints in time; at the same tine, Tai'an has also reinforced the patrolling of Industrial and Commercial Bureau, in order to find out and stop the illegitimate behaviors.
Telephone for Tourist Complaint: 0538-8208593
Emergency Aid
Tai'an City has set up emergency aid organizations to rescue and treat the tourists in tour accidents and critical illness in time. All tourist units have established effective security guarantee system incase of fire, burglary, murder, traffic accident, food poisoning and acute or critical infections etc., and have improved the emergency aid stations at Nantian Gate, Middle Gate to Heaven, Transportation Station and Hongmen Gate in Taishan Mountain Scenic Area, to reinforce the emergency rescue abilities.
Tourist Insurance
Tai'an City has established and improved the tourist law and regulation system, and reinforced the industrial management, especially the supervision and management of international and domestic travel agencies. Tai'an has set up strict regulations of "Deposit for Quality" for travel agencies. All travel agencies are operating legally and regularly according to the requirements of the regulation. They are receiving tourists strictly to the contract and date planning and providing the tourists with personal and property insurance. These make tourists have a comfortable and safe tour.