To protect the legal rights and interests of the tourists and promote the healthy development of the tourists, Weihai Tourism Bureau established Tourism Quality supervision Office in 1995. When the legal rights and interests of the tourists are harmed, the tourists can complain to this office by 0631-5313341. In August 1996, a Provisional Regulation for Tourist Complaint in Weihai was made public, The regulation concerning the social service has been established to strengthen awareness of tourist service, safeguard the tourism image, arouse the awareness of tourism safety and standardize the order of tourism market, so that a pleasant tourism environment will be established and the legal rights and interests of the tourists can be protected.
Emergency Aid
To tighten the control of the tourist safety and protect the personal safety of the tourists, Weihai Tourism Bureau set up a coordination agency for tourism emergency aid. The agency is at Weihai Tourism Quality Supervision Office. The phone number for aid is 0631-5313341. After receiving reports of accidents related to tourism, the coordination agency will report not only to the departments concerned but also to higher-level tourist aid agency. It will work closely with other departments to give emergency aid to the tourists.
Medical Assistance of Main Tourist Attractions
Tourist Attractions |
Add. of Medical Assistance |
Telephone |
Fax |
Liugong Island |
Military Hospital |
0631-5232028 |
|
Huancui Tower |
No.13, Park Road |
0631-5222075 |
0631-5224047 |
CCTV Film and TV City |
Huancui Tourist Resort |
0631-5819723 |
0631-5819723 |
Bathing Beach |
Huanhai Road, Hi-tech Zone |
0631-5623885 |
|
Tourism Insurance
All the travel agencies, strictly abiding by the Provisional Regulation on the Insurance of Tourist Accidents issued by China National Tourism Administration in 1997, will sign contracts with insurance companies to conduct accident insurance for the tourists. The ratio of insurance for the overseas tourists reaches 100% while 90% for domestic tourists. To protect the rights and interests of the tourists, Weihai Tourism Bureau will examine the ratio of insurance by doing annual inspections of the travel agencies. The work has been systemized and standardized, and is conducive to improving the reputation of tourism and creating better social environment for the development of the tourism industry.